Category: UI
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Improving the Course-Taking Experience for 30 Million Learners
Introduction The course-taking experience sits at the heart of Udemy’s product where millions of learners engage with content every day. But years of incremental updates and technical debt had made it complex, inconsistent, and hard to improve. Learners struggled to find essential tools, while engineering faced long delivery cycles for even simple changes. As the…
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Transforming product experience and team growth in media
This case study showcases my experience as a design leader in a demanding product environment. Joining a team with low morale, a lack of clear vision, and legacy product issues, I aimed to leverage my design and leadership skills to guide the product, foster collaboration, motivate the team, connect with users, and improve cross-departmental cooperation.
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Designing for Impact, Clarity in BioScience
During my tenure at an agency, I had the opportunity to work on an exciting project—a redesign of a BioScience website for a client in the Pharma industry. Although initially unfamiliar with the industry, I delved into thorough research to gain a solid understanding of their unique requirements and challenges. My role was to synthesise…
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Teaching UX and Design
Introduction Before leading design teams, I spent several years teaching UX design to students and early-career professionals. One of the most rewarding experiences was helping new designers build confidence in sketching, a simple but transformative skill that shifts focus from perfection to exploration. What began as a classroom exercise became a lifelong perspective on how…